Privacy Policy
Last updated: 6/3/2025
Gravity Rebel (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website https://gravityrebel.com/ (“Site”) or make a purchase.
Information We Collect
Personal Information You Provide
Name, email address, phone number, shipping and billing addresses, payment information, and any other information you provide when creating an account, placing an order, subscribing to marketing, or contacting us.
Automatically Collected Information
Information about your device, browser, IP address, browsing behavior, and interactions with our Site through cookies and tracking technologies.
Marketing and Communications Data
Preferences and consent for receiving marketing emails and SMS messages managed via our CRM, GoHighLevel.
How We Use Your Information
To process and fulfill your orders, including payment and shipping.
To communicate with you about your order, account, and customer support.
To send you marketing emails and SMS messages, if you have opted in, including promotions, updates, and offers.
To improve our Site and customer experience through analytics and feedback.
To comply with legal obligations.
Marketing Communications and Consent
We send marketing communications only if you have explicitly opted in. You can unsubscribe or opt out at any time by following the links in our emails or replying STOP to our SMS messages.
Our SMS marketing is conducted through GoHighLevel, which is compliant with applicable A2P SMS regulations to protect your privacy and ensure lawful communication.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies for analytics, advertising, and site functionality. These include Google Analytics and Facebook Pixel to understand site usage and deliver relevant marketing.
You can manage or disable cookies via your browser settings, but some features may not function properly without them.
Payment and Security
We use Square as our current payment processor. Payment information is processed securely and is not stored on our servers.
If we change payment providers, we will update this Policy accordingly.
Shipping and International Orders
We use Shippo for shipping label creation and order fulfillment. Your shipping information is shared with Shippo and carriers only as needed to deliver your order.
For international shipments, customs declarations and duties may require sharing necessary personal and product information with customs authorities.
Customer Accounts and Guest Checkout
You may create an account for easier checkout, order tracking, and wholesale ordering. Alternatively, guest checkout is available.
Data Sharing and Third Parties
We share your information with trusted third parties to operate our business, including:
Payment processors
Shipping and fulfillment services
Marketing platforms (GoHighLevel)
Analytics providers (Google Analytics, Facebook Pixel)
We require these parties to protect your data in accordance with this Policy.
International Data Transfers
If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. Please contact us using the information below to exercise your rights.
Data Retention
We retain your personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typically, order data is kept for 7 years; marketing consents are maintained until you unsubscribe.
Changes to this Privacy Policy
We may update this Policy periodically. We will notify you by posting the updated Policy on this Site with a new effective date.
Contact Us
If you have questions or concerns about this Policy, please contact us:
Email: orders@gravityrebel.com
Phone: (801) 664-8649